(Download) "Oracle CRM On Demand Deployment Guide" by Jeff Saenger, Tim Koehler & Louis Peters ~ eBook PDF Kindle ePub Free

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eBook details

• Title: Oracle CRM On Demand Deployment Guide
• Author : Jeff Saenger, Tim Koehler & Louis Peters
• Release Date : January 05, 2010
• Genre: Databases,Books,Computers & Internet,Programming,
• Pages : * pages
• Size : 10417 KB

Description

Master Oracle CRM On Demand

Foster long-term customer relationships and accelerate productivity using the proven strategies and best practices in this Oracle Press guide. Oracle CRM On Demand Deployment Guide shows how to set up, customize, and manage a dynamic software-as-a-service solution across your enterprise. Develop implementation plans, maximize user adoption, build applets and portals, integrate Web 2.0 features, and use analytics dashboards. The latest design, tuning, and data security techniques are also covered in this practical resource.
Establish business objectives, project requirements, and key success metrics
Staff an implementation team and develop effective rollout plans
Configure, deploy, and administer Oracle CRM On Demand
Manage users and restrict access using roles and privileges
Customize sales, marketing, and service processes with the object model
Embed external content and URLs using the web services API
Distribute real-time BI using dashboards and advanced reporting tools
Incorporate web tabs, mashups, Google services, and RSS feeds
Use workflow to automate business process management

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